The great soy sauce ordeal

Is a really good product worth putting up with really lousy customer service?

John I. Carney
5 min readMar 16, 2022

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For lunch today, I ordered Mongolian beef from one of our local Chinese restaurants. The meal was fine, but my pet peeve about most Chinese restaurants are those little soy sauce packets. The packets given out with to-go orders taste little better than salt water. Often, the same…

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John I. Carney

Author of “Dislike: Faith and Dialogue in the Age of Social Media,” available at http://www.lakeneuron.com/dislike