Take off your rainbow shades

Ever wonder why an Arizona Iced Tea tall-boy can is cheaper than bottled water? Maybe the reason is that they aren’t spending enough money on customer service.

John I. Carney
4 min readJan 28

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Ten months ago, I posted about a really lousy mail-order experience I had with a small-batch soy sauce company out of Cincinnati. My original order…

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John I. Carney

Author of “Dislike: Faith and Dialogue in the Age of Social Media,” available at http://www.lakeneuron.com/dislike